Privacy

BT Baji Privacy Policy – How We Protect Your Data

Your privacy matters to us. This policy explains exactly what data bt baji collects, why we collect it, how it is used, and what rights you have over your personal information.

Last updated: January 2025
Privacy at a Glance

How BT Baji Handles Your Personal Data

Six core principles that shape how bt baji collects, stores, and protects your information every day.

Minimal Data Collection

bt baji only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal requirements. We do not collect data for the sake of it, and we never ask for more than we need.

Encrypted Storage

All personal data stored by bt baji is protected using industry-standard encryption. Your account credentials, payment details, and identity documents are stored securely and are never accessible to unauthorised parties.

No Data Selling

bt baji does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used only to operate and improve the bt baji platform and to meet our legal obligations.

Your Rights, Always

You have the right to access, correct, or request deletion of your personal data at any time. bt baji makes it straightforward to exercise these rights — just contact our support team and we will handle your request promptly.

Transparent Processing

bt baji is clear about what data we collect and why. This privacy policy is written in plain language so you can understand exactly how your information is handled — no legal jargon designed to obscure what we actually do.

Defined Retention Periods

bt baji does not keep your data indefinitely. Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted.

Contents
Your Privacy Matters: bt baji is committed to protecting the personal data of every player on the platform. This Privacy Policy explains how we collect, use, store, and protect your information. Please read it carefully. By using bt baji, you agree to the practices described in this policy.

1 Introduction

Welcome to the bt baji Privacy Policy. bt baji operates the online gaming platform at bt-baji.net and any associated mobile applications. This policy applies to all users of the bt baji platform, including registered players, visitors who browse without registering, and anyone who contacts bt baji support.

bt baji takes the privacy of its players seriously. We understand that when you share personal information with us — whether during registration, when making a deposit, or when contacting support — you are trusting us to handle that information responsibly. This policy sets out exactly how we do that.

This Privacy Policy should be read alongside the bt baji Terms and Conditions. Together, these documents govern your relationship with the bt baji platform. If you have any questions about this policy or how your data is handled, please contact us using the details in Section 12.

2 Data We Collect

bt baji collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the site, and occasionally from third parties such as payment processors. The table below summarises the main categories of data we collect.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, support interactions
Financial Data bKash / Nagad / Rocket account number, transaction history Deposit and withdrawal requests
Technical Data IP address, device type, browser, operating system Automatically on site visit
Usage Data Pages visited, games played, session duration, bet history Automatically during platform use
Communications Data Support chat logs, email correspondence When you contact bt baji support
Sensitive Data: bt baji does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. If you voluntarily share such information with our support team, it will be used only to resolve your query and will not be stored beyond what is necessary.

3 How We Use Your Data

bt baji uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The main ways bt baji uses your personal data are:

  • Account Management: To create and maintain your bt baji account, verify your identity, and manage your account settings and preferences.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
  • Platform Operation: To deliver the games and services available on bt baji, personalise your experience, and ensure the platform functions correctly on your device.
  • Security and Fraud Prevention: To detect and prevent fraudulent activity, money laundering, underage gambling, and other prohibited conduct on the bt baji platform.
  • Legal Compliance: To meet our obligations under applicable laws and regulations, including identity verification and anti-money laundering requirements.
  • Customer Support: To respond to your queries, resolve disputes, and improve the quality of our support service.
  • Responsible Gaming: To monitor gaming patterns and identify players who may need support, and to enforce responsible gaming tools such as deposit limits and self-exclusion.
  • Platform Improvement: To analyse how players use bt baji and use those insights to improve the platform, fix bugs, and develop new features.
Marketing: bt baji may send you promotional communications about bonuses and new games if you have opted in to receive them. You can opt out at any time by contacting support or updating your account notification preferences.

4 Legal Basis for Processing

bt baji processes your personal data on the following legal grounds:

  • Contract Performance: Processing is necessary to provide the bt baji service you have signed up for, including account management, game access, and payment processing.
  • Legal Obligation: Processing is required to comply with applicable laws, including identity verification, anti-money laundering regulations, and responsible gaming obligations.
  • Legitimate Interests: Processing is necessary for bt baji's legitimate business interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
  • Consent: Where bt baji relies on your consent to process data — for example, for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

bt baji does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it in accordance with applicable data protection standards.

  • Payment Processors: bt baji shares necessary financial data with bKash, Nagad, Rocket, and other payment service providers to process your deposits and withdrawals. These providers are bound by their own privacy policies and security standards.
  • Identity Verification Services: bt baji may use third-party identity verification providers to confirm your identity as part of the KYC process. These providers receive only the data necessary to complete verification.
  • Technology Partners: bt baji works with technology providers who help operate the platform, including hosting, analytics, and customer support tools. These partners process data only on bt baji's instructions.
  • Legal and Regulatory Authorities: bt baji may disclose personal data to law enforcement, regulatory bodies, or other authorities where required by law or where we believe disclosure is necessary to protect the rights, property, or safety of bt baji, our players, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of bt baji's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be protected.
Third-Party Links: The bt baji platform does not contain links to external websites. However, if you access bt baji through a third-party link or affiliate, please be aware that those third parties have their own privacy policies and bt baji is not responsible for their data practices.

6 Cookies and Tracking

bt baji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file placed on your device when you visit bt baji.

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings and game display options to improve your experience on bt baji.
  • Analytics Cookies: Help bt baji understand how players use the platform — which pages are visited most, where players encounter issues, and how the platform can be improved. Data collected is aggregated and anonymised.
  • Session Cookies: Temporary cookies that expire when you close your browser. Used to maintain your session while you are actively using bt baji.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the bt baji platform. For most players, the default cookie settings provide the best experience.

7 Data Security

bt baji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.

  • All data transmitted between your device and bt baji is encrypted using TLS (Transport Layer Security).
  • Passwords are stored using strong one-way hashing algorithms and are never stored in plain text.
  • Access to personal data within bt baji is restricted to staff who need it to perform their job functions, and all staff are trained on data protection obligations.
  • bt baji conducts regular security reviews and vulnerability assessments of the platform.
  • Payment data is handled in accordance with applicable payment security standards.
Security Incident Response: In the unlikely event of a data breach that affects your personal data, bt baji will notify affected players as quickly as possible and take immediate steps to contain and remediate the breach. We will also notify relevant authorities where required by law.

While bt baji takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong password, do not share your login details, and contact support immediately if you suspect your account has been compromised.

8 Data Retention

bt baji retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

  • Account Data: Retained for the duration of your account and for a period after account closure as required by law or for legitimate business purposes such as dispute resolution.
  • Financial Records: Transaction records are retained for a minimum of five years to comply with anti-money laundering and financial record-keeping requirements.
  • Identity Verification Documents: Retained for the period required by applicable KYC and AML regulations, typically five years from the end of the business relationship.
  • Support Communications: Chat logs and email correspondence are retained for up to two years to support quality assurance and dispute resolution.
  • Technical and Usage Data: Anonymised analytics data may be retained indefinitely. Identifiable technical data is retained for up to 12 months.

When personal data is no longer required, bt baji securely deletes or anonymises it. If you request deletion of your data, bt baji will action that request subject to any legal retention obligations that require us to keep certain records.

9 Your Rights

As a bt baji player, you have the following rights in relation to your personal data. To exercise any of these rights, contact bt baji support with your request. We will respond within a reasonable timeframe.

Right of Access

Request a copy of the personal data bt baji holds about you.

Right to Rectification

Ask bt baji to correct any inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data where there is no legal reason to retain it.

Right to Restriction

Ask bt baji to restrict processing of your data in certain circumstances.

Right to Portability

Receive your personal data in a structured, machine-readable format.

Right to Object

Object to processing of your data based on legitimate interests or for direct marketing.

10 Children's Privacy

bt baji is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use bt baji or provide any personal information to us.

If bt baji becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on bt baji, please contact support immediately so we can investigate and take appropriate action.

Parental Controls: If you share a device with children, please ensure that your bt baji account is protected with a strong password and that you log out after each session. Consider using parental control software to restrict access to gambling websites on shared devices.

11 Changes to This Policy

bt baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify registered players via email or an on-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how bt baji protects your personal data. Your continued use of the bt baji platform after any changes are published constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how bt baji handles your personal information, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

You can reach bt baji support via live chat on the platform, or by email at: [email protected]

Data Requests: When submitting a data access, rectification, or deletion request, please include your registered mobile number or email address so we can verify your identity before processing the request. bt baji aims to respond to all data-related requests within 30 days.
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